Starting June 16, 2025, NPCI rolled out major updates to enhance UPI transaction speed and efficiency 🇮🇳:
Faster response & reversal: Transaction status checks and reversal confirmations are now processed in 10 seconds instead of 30 seconds.
Quicker send/receive requests: “Request Pay” and “Response Pay” are reduced from 30 to 15 seconds.
Address validation: Now completed within 10 seconds, down from 15 seconds .
These changes apply across banks and PSPs, aiming to boost checkout speed, minimize cart abandonment for e‑commerce and reduce wait times at physical stores. NPCI emphasized that these updates do not compromise success rates or risk thresholds .
🥇 Implications for your advisory work:
Merchants benefit from faster real-time settlements, possibly improving conversion rates and customer satisfaction.
Banks and PSPs must upgrade APIs and backend systems to meet new SLAs—specifically handling ≥300 transactions/sec and integrating real‑time reconciliation and fraud checks powered by AI .
End‑users enjoy smoother, more reliable experiences—improving trust in UPI during peak usage.
Overall, these optimizations reflect NPCI’s focus on scalability and performance to support UPI’s massive adoption.
0 Comments